Want to find out more about how we hire and train our VAs, onboarding process, etc.
Please see the answers below.
The short answer is NO. We also don’t charge any additional fees on top of the package rates which starts from $180/week for 15 hours.
Our Virtual Employees are based in the Philippines. 50% are office-based and the rest work from home. Our office is located in a small regional town south of Manila. Our Founder is based in the sunny Gold Coast, Queensland was born and bred in Manila.
Once you signed the contract, we will set-up a fortnightly payment through your chosen method, Stripe or direct bank transfer to our Australian bank account.
The first payment will be due seven days after you sign the contract.
No, hours can’t be rolled over. The hours should be use in the same month, we can advise you on what tasks you can delegate and optimise your VAs work.
We required a minimum of twelve weeks, then it’s a no-lock in contract afterwards. If for any reason, the VA is not a right fit to your requirements, we will provide you with replacement cover free of charge.
You just have to let your VA know and he/she can work extra hours for you and your business.